Personal data

PRIVACY POLICY

When you visit our website, we collect a range of information about you and your use of the site, which is used to see, among other things, how many visitors we have on our site, as well as which pages attract the most attention during which periods and from which geographical locations we have the most visitors.

If you do not want information to be collected, you should opt out of the use of Analytics cookies at the bottom of this page. Below we have elaborated on what information is collected and its purpose.

PUBLISHER

Copenhagen Bamboo ApS
Aage Knudens Strøg 33
2610 Rødovre
CVR: 38016687 38016687
+45 71 99 24 66
hello@bambustoej.dk
Data Controller: Michael Lauritzen

COOKIES

The website uses "cookies", which is a text file that is stored on your computer, tablet or mobile for the purpose of recognizing your device and remembering your settings as well as performing statistics and targeting content accordingly. Cookies cannot contain harmful files such as viruses or anything else. It is possible to delete or block cookies.

DATA COLLECTION

Personal data is
Personal data is any kind of information that can be attributed to a person. When you use our website, we collect and process a number of this information, as well as when you use the following: Webshop sales.

We typically collect and process the following types of information: A unique ID, technical information about your computer, tablet or phone, your IP address, geographical location (country and urban area), and which pages you click on. This only happens as long as you are on our website.

Comments
When visitors write comments on the website, we collect the data shown in the comment form as well as your IP address and browser information to filter out spam.

Contact forms
When you use our contact form submission options on the website, these are stored and sent to our mail system so that we can answer your questions.
The contact forms are not used for marketing, newsletter subscriptions or similar without your request and your data is not forwarded outside the organization unless it is relevant to the subject and has your full approval.

Account
To the extent that you explicitly consent to this and enter the information yourself, the following will also be processed Name, phone number, e-mail, address, payment information and other information you choose to enter.
This will typically be in connection with the creation of a login or in connection with a purchase.

Analysis tools
In order to give us the best insight and comparison of data for our website, we use the following analysis tools based on the above anonymous data: Google Analytics.

You have the right not to be included in our analyses at any time - however, we appreciate that you help us make our website better so we can understand what and where to focus our efforts.

SUB-PROCESSORS

(Who we share your data with)

E-conomic: Accounting management.
Quickpay: Receive online payments.
NETS: Receive online payments.
Clearhouse: Receive online payments.
Warehouse system: Used to send out packages to our customers.

DATA STORAGE

Security
We have taken technical and organizational measures to prevent your data from being accidentally or illegally deleted, published, lost, deteriorated or disclosed to unauthorized persons, misused or otherwise processed in violation of the law.

In the event of a data breach, all our registered users will be contacted within 72 hours with information about what data has been lost and instructions on what to do about it. Our first priority in such a situation is to close the security hole to minimize data loss for users.

DATA PROTECTION

We value your data as we do our own, so we protect our (and your) data with the following initiatives, which we keep updated at all times: SSL Encryption.

Data retention length
Users who register on our website can view, edit and delete their personal information at any time, and therefore there is no limit to how long we keep this information.

Website administrators can view and edit the information that users have available in their profiles at any time. Analytical data is archived indefinitely in order to see and follow our online growth and improve our activity. Our customer purchase records are archived in accordance with applicable Danish law.

Data breach procedures
We use an updated firewall that notifies us at any time if our security has been breached, whether this is through a firewall breach or a password breach - we will be notified as soon as possible so that we can take care of the situation.

In addition, our firewall provides weekly updates on prevented attempts against our security and alerts on increased attempt activity so that we are always informed about possible attacks against our (and your) data.

DATA RIGHTS

Export and deletion of data
You have the right to access the data we hold about you. You can ask to export a file with the personal data we hold, including any data you have provided to us.

You can also request that we delete all personal data. This does not include any data that we are obliged to retain for administrative, legal or security reasons.

Contact the data controller via email or phone listed at the top of this page.